Users Facing Logout Issue While Using the Same Browser Type For Both Agile PLM and Agile Product Lifecycle Management Integration Pack for Oracle E-Business Suite (AIA)
(Doc ID 2932578.1)
Last updated on MARCH 02, 2023
Applies to:
Oracle Agile Product Collaboration - Version 9.3.6.0 and laterOracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.
Symptoms
On : 9.3.6.0 version, Administration/Configuration
ACTUAL BEHAVIOR
Logout Issue with Agile PLM while switching between AIA Application
EXPECTED BEHAVIOR
Both Agile PLM and AIA shouldn't be logged out while switching the Application
STEPS
The issue can be reproduced at will with the following steps:
New Agile PLM setup integrated with AIA
1. Open a browser and Launch Agile PLM Web Client using http://{server_name}.{domain_name}:{port}/Agile/PLMServlet
2. Log into Agile PLM Web Client
3. Open any change object in Agile PLM.
4. User releases a change in Agile PLM the item goes into the PIP queue.
5. User do something in AIA, Agile PLM session is expiring.
6. AIA session also expired and vice versa.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |