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Clinical One Remote Location Test Connection fails with 'ORA-28000: The account is locked' after DR Testing (Doc ID 2932935.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Data Management Workbench - Version 3.2 and later
Information in this document applies to any platform.

Symptoms

On Oracle Life Sciences Data Management Workbench (DMW) 3.2 version,

When attempting to test a Clinical One Remote Location in Production environment after completing a DR test,
the following error occurs:

ERROR
-----------------------



STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Perform a DR test.
2. Check the Clinical One Remote Location in Production instance after the DR test.

Cause

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In this Document
Symptoms
Cause
Solution
References


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