Clarifications Required On Creating Hierarchy Among The Bill Units For The Same Account.
(Doc ID 2933634.1)
Last updated on MARCH 13, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.7.0 and laterInformation in this document applies to any platform.
Symptoms
As part of a new solution, customer is designing to create multiple services under one account.
The requirement is to create Bill Unit Hierarchy within the same account such as:
Billinfo - AB1, [paytype 10005]
Billinfo - AB2 - holds service S1 , [paytype 10007], AR_BILLINFO_OBJ : Billinfo AB1.
Billinfo - AB3 - holds service S2 , [paytype 10007], AR_BILLINFO_OBJ : Billinfo AB1.
Services S1 and S2 have their own billinfo and balance group.
Billinfos are different so that billing runs in parallel for S1 and S2, since BRM creates multi thread at billinfo level.
When attempting to execute PCM_OP_CUST_UPDATE_CUSTOMER opcode the following error occurs:
ERROR
-----------------------
E Wed Feb 15 14:57:24 2023 [HOSTNAME] cm_1:3300176 fm_cust_billinfo.c:1659 2:[HOSTNAME]:testnap:3300174:-14070400084:1676453244:1:root.0.0.0.1::NT-THAI-BRM:3211676453244
fm_cust_billinfo_valid_new error
<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_APPLICATION:4 errno=PIN_ERR_BAD_VALUE:46>
<facility=0 msg_id=0 version=0>
Changes
Cause
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In this Document
| Symptoms |
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| Cause |
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| References |