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Error: 'This Account Has Been Marked Inactive...' When Attempting to Login to Unifier With a Bidder Account (Doc ID 2933853.1)

Last updated on MARCH 10, 2023

Applies to:

Primavera Unifier - Version 15.1.0.0 and later
Primavera Unifier Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to Unifier with a Bidder account, the login fails with the following error:

ERROR
-----------------
"This Account Has Been Marked Inactive. Please call your Administrator or send an email to Support".

Cause

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In this Document
Symptoms
Cause
Solution

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