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Error "EAccessViolation in module PM.EXE at 0000000000789CEA" When Attempting to Login to P6 Professional (Doc ID 2935184.1)

Last updated on MARCH 20, 2024

Applies to:

Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following error occurs:

Exception EAccessViolation in module PM.EXE at 0000000000789CEA.
Access violation at address 0000000000B89CEA in module 'PM.EXE'.
Read of address 0000000000000000.



The issue can be reproduced at will with the following steps:

  1. Launch P6 Professional.
  2. Enter the login credentials.
  3. View the reported error.

Changes

 

Cause

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