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Inconsistent Reservations Against Buckets with Future Expiry Dates and Future Start Dates (Doc ID 2936130.1)

Last updated on JUNE 21, 2024

Applies to:

Oracle Communications Network Charging and Control - Version 12.0.2.0.0 to 12.0.5.0.0 [Release 12.0.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Network Charging and Control (OCNCC or NCC) versions 12.0.2.0 to 12.0.5.0, inclusive, there is a bug with which buckets are considered "valid" when placing the initial reservations on the Voucher Wallet Servers (VWS).

Specifically:

The first point does not cause any errors or alarms and only observed when usage/charged amounts do not match what was/is available in a bucket/balance type.

The second will cause the following alarms to be thrown by beVWARS:

beVWARS: [ID 953149 user.warning] beVWARS(25157) WARNING: Invalid data in be::Protocol Message: be VWARS RuntimeError: Handler error: DataError: Field 'VAL ' has a bad value (<VALUE>)
beVWARS: [ID 675952 user.error] beVWARS(22773) ERROR: No context for message dialog: [clientId <ID>, clientMsgId <ID>]
beVWARS: [ID 675952 user.error] beVWARS(22773) ERROR: Protocol exception message returned when using the handler: [clientId <ID>, clientMsgId <ID>]
beVWARS: [ID 675952 user.error] beVWARS(22773) ERROR: Communications Exception: Message sequence error: CR Request without IR Request:

Cause

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In this Document
Symptoms
Cause
Solution
References


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