VWS Nodes on 12.0.4 Generating Overflow Errors (Doc ID 2936265.1)

Last updated on MARCH 26, 2023

Applies to:

Oracle Communications Network Charging and Control - Version 12.0.4.0.0 and later
Information in this document applies to any platform.

Symptoms

Upgraded the primary Voucher and Wallet Server (VWS) to Network Charging Controller(NCC) version 12.0.4 (secondary was upgraded).
After upgrade, Service Logic Controller (SLEE) was started overflow errors on both VWS nodes.

Errors snippet:

Count of overflow errors per hour from both VWS:

root@>:/var/adm# grep -i "overflow" messages | awk -F" " '{print $3}' | cut -c 1-2 | sort | uniq -c
77 03
165 04
435 05
935 06
1041 07
1221 08
1212 09
1462 10
1425 11

Still occurring (and increasing on primary VWS refer the above)

root@:/var/adm# grep -i "overflow" messages | awk -F" " '{print $3}' | cut -c 1-2 | sort | uniq -c

59 00
1 01
1 09
121 22
187 23

Populated on secondary VWS node.

Why these overflow errors are being populated and how to resolve it.