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CS API Scan Only Action Is Creating A Case (Doc ID 2936621.1)

Last updated on MARCH 25, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Make CS API Call send the parameters with action mentioned as SCAN

Step 2 : Check if only matches are displayed or case is also created.

Issue Encountered :

User encountered issue with CS realtime screening when click scan case is getting created which should not be the case.

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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