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Event Code VQCCR-2757-D Is Received When Updating Security Profiles, Role Name or Changing Existing User (Doc ID 2937252.1)

Last updated on APRIL 06, 2023

Applies to:

Primavera P6 Professional Project Management - Version 21.12 to 21.12.2.0 [Release 21.12]
Primavera P6 Professional Project Management - Version 20.12.1.0 to 20.12.12.0 [Release 20.12]
Primavera P6 Professional Project Management - Version 22.12 and later
Information in this document applies to any platform.

Symptoms

In P6 Professional, when updating security profiles, the following event code is received:

If the admin superuser doesn't select P6 Professional access for this user, the application doesn't generate the error.

ERROR

Event code: VQCCR-2757-D

TCVIRTUALQUERY.GETCOUNT: CANNOT RETRIEVE COUNT WHILE UPDATING LIST

Steps to Reproduce

  1. Login to P6 professional.
  2. Create a new global profile.
  3. Create a new user and assign the global profile.
  4. In the Users view, go to the module access tab.
  5. Select the checkbox cell of P6 professional or Visualizer in the domain access section.
  6. Click on Group By- change group by profile.
  7. Click on Global Access.
  8. Change the Global Security Profile from the drop-down.

Cause

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In this Document
Symptoms
Cause
Solution
References


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