Loan Account Balances Are Out Of Sync
(Doc ID 2938246.1)
Last updated on APRIL 03, 2023
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
Loan Account balances are out of Sync.
User could see the balance that is coming from migration included the paid balance component as well. Whereas the open balance should not include paid component. The same can be seen on the balances tab for advance / principal component under posted.
EXPECTED BEHAVIOR
-----------------------
Loan accounts identified should have the account balances should be in sync by not having the open balance including paid component.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Not Mentioned.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have the loan Account balances in Sync.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |