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BillingCare: Unable to Recognize the SAML Token After the Signout (Doc ID 2938957.1)

Last updated on APRIL 04, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

After the user logs in with a Single Sign On (SSO) application, access the BillingCare application, and then clicks “logout” from BillingCare the user is redirected to the BillingCare login page.

From here onwards, the user when accessing the BillingCare application from the SSO application page goes on a redirect loop from the SSO page.

 



Cause

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In this Document
Symptoms
Cause
Solution
References


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