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Reconciliation Process Applied Credit RECREV To Credit Adjustment (Doc ID 2939637.1)

Last updated on APRIL 10, 2023

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 2.9.0.0.0 version 

Reconciliation process applied credit RECREV to credit adjustment

The reconciliation process incorrectly created a credit RECREV adjustment against another credit adjustment.

1. Create bill, has one bill segment of 1000$.
2. Create write of same bill of 20$, this was created 20$ adjustment on bill.
3. Create Payment on suspense contract of account - 100$
4. Process recon file and the 100$ payment for recon instruction.
5. Run reconciliation process.

Expected
Application should consider for remaining amountof bill segment 80$ only.
Should not consider the write-off adjustment.

Solution

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In this Document
Goal
Solution
References


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