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Self Service Dictionary Loader Stuck/Greyed Out in Argus Console (Doc ID 2945661.1)

Last updated on MAY 17, 2024

Applies to:

Oracle Life Sciences Argus Safety - Version 8.4 and later
Information in this document applies to any platform.

Symptoms

Issue encountered with the self service dictionary load (Console > Tools > Dictionary Management > Dictionary Loader) where the screen is greyed out and status seems to be stuck.

The status is 'ZIP File uploaded, but not processed' and has not changed even after 2 days of initiating the dictionary load.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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