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Lock Timer Does Not Work When Hitting Back Button For An Assigned CS Alert (Doc ID 2945717.1)

Last updated on MAY 04, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

Lock timer does not work when hitting back button for an assigned CS alert

Requirement : 

The enhancement request is to include a new timer variable that, in similar way to the existing one, releases the alert by updating the owner column with
the alerts table after whatever established expiration time. This way the alerts will be at any analysts disposition within the hub without explicit manual intervention form the Senior Supervisor.

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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