NMS Services Disconnect From ISIS With "got a very old dup" Message
(Doc ID 2947195.1)
Last updated on MAY 08, 2023
Applies to:
Oracle Utilities Network Management System - Version 2.5.0.1.0 to 2.6.0.0.0 [Release 2.5 to 2.6]Oracle Network Management for Utilities - DMS - Version 2.5.0.1.0 to 2.6.0.0.0 [Release 2.5 to 2.6]
Information in this document applies to any platform.
Symptoms
On : 2.5.0.1.0 version, NMS Infrastructure
For seemingly unknown reasons, most of the NMS services went down on the customer's production system.
sms-start did not restart the failed services. So, they had to stop all services via "sms-stop -aiS" and then restart all of them.
Many of the service logs had errors similar to this:
Isis info on 127.0.0.1 (pid 2202) Tue Apr 25 18:33:27 2023
got a very old dup (-2147483101 <= 2147432812) from (1/25:42725.0) (discarded)
04/25/23 18:33:27: 0x7f761ddf0700,ctp=0x2412388,"isis:blocking-listener" (1/25:2202.0) lost connection to protos - isis_state=80141083
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| Fix Description |
| Migration |
| References |