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[11778] Please Contact Your System Administrator Error Attempting to Use Direct Login for SSO Enabled OFSAA Instance (Doc ID 2948493.1)

Last updated on OCTOBER 16, 2024

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI / AAI)
Single Sign On (SSO)

Symptoms

On AAI 8.1 when attempting to login with direct login using sysadmn user, the following error appears on the screen.

ERROR
[11778] Please Contact Your System Administrator.

There were recent SSO server issues recently and therefore attempting to login with direct login.  However, login is failing with the above error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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