Cases generated against RT screening are always set to Low priority (Doc ID 2948628.1)

Last updated on MAY 17, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.6 and later
Information in this document applies to any platform.

Steps to Reproduce the issue:

Step1: Generate Real time Customer Screening cases

Step2: Verify the priority of the case created

Actual Behavior:

All the cases generated were set to Low priority by default

Expected Behavior:

Cases should be set to priority based on the match scores of event

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In this Document

Symptoms

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