Unable To See Close And Generate SAR Action In Audit Trail and CAR case in not generated for custom case type (Doc ID 2948875.1)

Last updated on MAY 18, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

ECM: 8.1.2.4.0

CRR: 8.1.2.4.0

Problem Description:

Issue #1:After taking the 'Close and generating SAR' action in ECM, unable to see that action in the Audit case.

Issue #2: CAR case was not created for custom case type 'TM_investigation'

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In this Document

Symptoms

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