Cannot Connect to Database with SYS User with Error "Invalid username/password" When Installing RCU Schema
(Doc ID 2949058.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.6.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to install RCU schema for Fusion Middleware 12.2.1.4 to run Agile Product Lifecycle Management (PLM) 9.3.6, getting below error:
Error
oracle.sysman.assistants.common.dbutil.SQLFatalErrorException: Unable to connect to the DB. Check if DB connection details entered are correct.
Invalid username/password.
Environmental Details
Oracle Database version: 19.3.0.0
Fusion Middleware version: 12.2.1.4
tnsnames.ora is configured correctly.
What is working
Can login as SYS user through sqlplus using the same password.
RCU installation proceeds if SYSTEM user with NORMAL role is selected during the installation.
Steps
The issue can be reproduced at will with the following steps:
- Install Fusion Middleware (FMW) 12.2.1.4
- Run rcu.bat under: \Middleware\Oracle_Home\oracle_common\bin
- Set below information:
Database Type: Oracle Database
Connection String Format: Connection Parameters
Host Name: {FQDN of the Database server}
Port: {port}
Service Name: {service name} - Enter username: SYS and its password, and select Role: SYSDBA and Next
- Gets error in the RCU installation wizard.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |