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Cannot Connect to Database with SYS User with Error "Invalid username/password" When Installing RCU Schema (Doc ID 2949058.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


When attempting to install RCU schema for Fusion Middleware to run Agile Product Lifecycle Management (PLM) 9.3.6, getting below error:


oracle.sysman.assistants.common.dbutil.SQLFatalErrorException: Unable to connect to the DB. Check if DB connection details entered are correct.
  Invalid username/password.

Environmental Details

Oracle Database version:
Fusion Middleware version:
tnsnames.ora is configured correctly.

What is working

Can login as SYS user through sqlplus using the same password.
RCU installation proceeds if SYSTEM user with NORMAL role is selected during the installation.


The issue can be reproduced at will with the following steps:

  1. Install Fusion Middleware (FMW)
  2. Run rcu.bat under: \Middleware\Oracle_Home\oracle_common\bin
  3. Set below information:
    Database Type: Oracle Database
    Connection String Format: Connection Parameters
    Host Name: {FQDN of the Database server}
    Port: {port}
    Service Name: {service name}
  4. Enter username: SYS and its password, and select Role: SYSDBA and Next
  5. Gets error in the RCU installation wizard.




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