Unable To Stop DIH Webservice (Doc ID 2949171.1)

Last updated on MAY 20, 2023

Applies to:

Symptoms

On : 8.1.2 version, Stop DIH Web service

In an Oracle wallet configured environment , When ./StopDIHWS.sh is used to stop DIH WS, it throws error and service is not stopped.

ERROR
-----------------------

bash-4.2$ ./StopDIHWS.sh

------------------------
Stopping DIH Service
------------------------

Getting config non-J2EE connection
12:34:30.397 [main] ERROR DIHLOGGER - [DBConnect][getNonJ2EEConnecttion]Error
while initializing ApplicationResources.
com.ofs.aai.exception.OFSAAException: Error while initializing(ApplicationResources. at
com.ofs.aai.global.ApplicationResources.reinitialize(ApplicationResources.java:374) ~[aai-core.jar:?]
  at com.ofs.aai.global.ApplicationResources.getInstance(ApplicationResources.java:177) ~[aai-core.jar:?]
  at com.ofs.reveleus.DIH.model.DBConnect.getNonJ2EEConnecttion(DBConnect.java:58)[dih.jar:8.1.2.1.0_10426278666660] at
com.ofs.reveleus.DIH.model.DBConnect.getNonJ2EEConfigConnection(DBConnect.java :41) [dih.jar:8.1.2.1.0_10426278666660]
  at com.ofss.fsgbu.dih.wsServer.StopService.main(StopService.java:27) [dih-ws.jar:8.1.2.1.0_10426278666660]
12:34:30.426 [main] ERROR DIHLOGGER -[QueryRunnerUtils][getQueryClobResults]null
java.lang.NullPointerException: null
  at com.ofss.fsgbu.dihcore.utils.QueryRunnerUtils.getResults(QueryRunnerUtils.java:185) ~[dih-core.jar:8.1.2.1.0_10426278666660]
  at com.ofss.fsgbu.dihcore.utils.QueryRunnerUtils.getQueryClobResults(QueryRunnerUtils.java:172) [dih-core.jar:8.1.2.1.0_10426278666660] at
com.ofss.fsgbu.dihcore.utils.GlobalUtils.getInfodom(GlobalUtils.java:987)[dih-core.jar:8.1.2.1.0_10426278666660]
  at com.ofss.fsgbu.dih.wsServer.StopService.main(StopService.java:28)[dih-ws.jar:8.1.2.1.0_10426278666660]
12:34:30.427 [main] ERROR DIHLOGGER - [GlobalUtils][getFTPShareDetails]null
java.lang.NullPointerException: null  at
com.ofss.fsgbu.dihcore.utils.GlobalUtils.getFTPShareDetails(GlobalUtils.java:437) [dih-core.jar:8.1.2.1.0_10426278666660]
  at com.ofss.fsgbu.dih.wsServer.StopService.initalizeLogging(StopService.java:52) [dih-ws.jar:8.1.2.1.0_10426278666660]
  at com.ofss.fsgbu.dih.wsServer.StopService.main(StopService.java:29)[dih-ws.jar:8.1.2.1.0_10426278666660]
Logs file path -> null/DIH/logs/DIH.log
Log configuration file path -> /refresh/OFSAAI81/OFSAAI/conf/DIHLog4j.xml
-------------------------------
Error occurred while stopping DIH Service

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to $FIC_HOME/ficdb/bin
2. Execute ./stopDIHWS.sh

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot stop DIH webservices

Cause

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