Korean Characters Garbled When Bold Option is Selected for the UDR Header (Doc ID 2949632.1)

Last updated on MAY 19, 2023

Applies to:

Symptoms

DESCRIPTION OF PROBLEM:
The Korean characters are garbled once user select "Bold" in UDR (User Defined Report) header. And, the group by column also garbled if there are Korean characters.

STEPS TO REPRODUCE

1. Go to generic unifier environment.
2. Define a UDR in generic BP (Business Process) , for e.g, Meeting Minutes.
3. Edit the UDR, Layout, Header, Center Column, Report Title, enable the option "Bold". Save.
4. Run the report, we can see the report title garbled when it contains Korean Characters.
5. Cancel the option "Bold",then we can see the report title show Korean correctly.
6. Go to UDR, Layout,Group by. Group Heading select "Project Name". Then change your project name and make sure it contains Korean Characters.
7. Run the UDR as pdf format, we can see the Group by column is garbled.

ADDITIONAL INFO:

Only PDF format got the issue, HTML format works fine.

EXPECTED OUTCOME:

The PDF format UDR should show Korean characters correctly as HTML format.

Changes

Cause

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