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Error 'Error Code: ABC-XXXXXXXXXX An unexpected error has occurred, and the system cannot process your request' When Attempting to Use the WBS Picker for a Business Process in Unifier 20.12.16 (Doc ID 2950404.1)

Last updated on MAY 19, 2023

Applies to:

Primavera Unifier - Version 20.12.16.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a new Business Process (BP) record via the WBS Picker in Unifier version 20.12.16, the following error occurs and users must manually type the values.

Error Code: ABC-A1B2C3D4E5
An unexpected error has occurred, and the system cannot process your request.

A different error number is generated each time.

The issue can be reproduced at will with the following steps:

  1. In Unifier, navigate to Shell > affected BP Log.
  2. Create a new BP record and add the required information.
  3. Select the affected WBS Picker.
  4. The reported error occurs.

Cause

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