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Billing Care Not Able To Load Accounts With Big Hierarchy And Performance Issue Of Application (Doc ID 2950643.1)

Last updated on SEPTEMBER 16, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) 12.0.0.5.0 version,

Billing Care (BC) is not able to Load Accounts with Big Hierarchy and has performance issue, Errors are observed and sessions timeout.

Error in BC Managed Server:


BC timeout configuration :

  pcm.connection.timeout
  90000

Cause

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In this Document
Symptoms
Cause
Solution
References


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