Web Client Home Page Buffers When User Logs in and Shows a Close Button after a Few Minutes
(Doc ID 2950869.1)
Last updated on MAY 23, 2023
Applies to:
Oracle Agile PLM Framework - Version 9.3.6.0 and laterOracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
After RUP 21 upgrade when users login to Web Client, Home page keeps buffering/spinning for a long time and at the end a Close Button is displayed which remains there on the Page.
EXPECTED BEHAVIOR
Login should work normally after the RUP 21 upgrade.
STEPS
The issue can be reproduced at will with the following steps:
1. Perform JDK Upgrade.
2. Perform FMW Upgrade from 12.2.1.3 to 12.2.1.4.
3. Apply 9.3.6 RUP21.
4. Run Averify.
5. Startup Appserver(s)
6. Login to Web client : http://<FQDN>:<port>/Agile/PLMSerlvet.
7. The Home page buffers and shows Close Button after a few minutes.
8. All the other operations work well.
Changes
Upgrade to 9.3.6 RUP21
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |