ORA-20004: EXCEPTION WHILE CALLING When Creating New Case
(Doc ID 2951067.1)
Last updated on MAY 24, 2023
Applies to:
Oracle Argus Safety - Version 8.2.1 and laterOracle Argus Safety Cloud Service - Version 8.2.1 and later
Information in this document applies to any platform.
Symptoms
Get the foll0wing error when trying to create a new case.
Argus Safety.COM :- Oracle error 1 occurred.
ORA-20004: EXCEPTION WHILE CALLING (Custom Function):
NAMED_CUSTOM.SF_CASE_LISTEDNESS FUNCTION - ORA-06550: line 1, column 20:PLS-00201:
identifier 'NAMED_CUSTOM.SF_CASE_LISTEDNESS' must be declared
ORA-06512: at "ARGUS_APP.GSS_UTIL", line 6809ORA-06512: at line 1
SQL: BEGIN :P_RESULT := GSS_UTIL.FN_SF_FUNCTION_EXEC(:PI_CUSTOM_FUNC_NAME, :P_CASE_ID, :PO_NUMBER, :PO_STRING, :PO_STRING_J); END;PL/SQL
Call Stack: 15300543207388985138673 PKG_CONSOLE_COMMON.P_ERROR_LOG1 __anonymous_block
ORA-20004: EXCEPTION WHILE CALLING (Custom Function):
NAMED_CUSTOM.SF_CASE_LISTEDNESS FUNCTION - ORA-06550: line 1, column 20:PLS-00201:
identifier 'NAMED_CUSTOM.SF_CASE_LISTEDNESS' must be declared
ORA-06512: at "ARGUS_APP.GSS_UTIL", line 6809ORA-06512: at line 1
SQL: BEGIN :P_RESULT := GSS_UTIL.FN_SF_FUNCTION_EXEC(:PI_CUSTOM_FUNC_NAME, :P_CASE_ID, :PO_NUMBER, :PO_STRING, :PO_STRING_J); END;PL/SQL
Call Stack: 15300543207388985138673 PKG_CONSOLE_COMMON.P_ERROR_LOG1 __anonymous_block
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |