Taxes Are Not Getting Applied On The Child Accounts When BILL_NOW Done On Selective Item (Doc ID 2951471.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Symptoms

Customer has the below business scenario regarding manual/ad-hoc bills created by PIN Bill NOW.

ACTUAL BEHAVIOR
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Taxes are not getting applied for selective items when Bill Now is done on offline events only.


EXPECTED BEHAVIOR
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Taxes should be applied when Bill Now is done for selective items.

STEPS
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Scenario 1. generate_bill_for_child_billnow: enabled and BILL_NOW done on offline events ONLY.
  
  a. Create 1 Parent account (Paying) with 1 Subordinate (Non-Paying), with address supporting the tax calculation.
  b. Create charge offer with purchase fee $100 and purchase it on child account.
  c. Do the BILL NOW for child account on the selected offline items only.
  d. Tax is not getting applied on the child account when BILL_NOW is done on selective item.

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Scenario 2. generate_bill_for_child_billnow: enabled and BILL_NOW done at whole billinfo level.
  
  a. Create 1 Parent account (Paying) with 1 Subordinate (Non-Paying), with address supporting the tax calculation.
  b. Create charge offer with purchase fee $100 and purchase it on child account.
  c. Do the BILL NOW on the whole billinfo level.
  d. It can be observed that Bill Now is done at whole billinfo level, taxes are applied as expected.

Changes

Cause

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