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Logout Button Does Not Work On P6 Web (Doc ID 2952008.1)

Last updated on JUNE 14, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 22.12 to 22.12.4.0 [Release 22.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.1 to 23.4 [Release 23.1 to 23.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Clicking on the Logout button on P6 Web does not respond. User is unable to logout the Web application.

The browser developer tool shows up the DOMException "Permission denied to access property 'closePopupWindow' on cross-orgin object" in network trace.

EXPECTED BEHAVIOR
-----------------------
User is able to logout the P6 Web application successfully by clicking on the Logout button.


STEPS
-----------------------
This issue can be reproduced at will by executing below steps.

  1. Log on P6 Web and open the EPS or Activities page.
  2. Click on Logout.
  3. No response and it does not log the user out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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