My Oracle Support Banner

Error: Subscriber Not Configured Properly. The Data is Invalid (Doc ID 2952849.1)

Last updated on JUNE 07, 2023

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After Importing Rate Manager Registry Keys into a new SoftRater Windows Machine, the Insbridge/IBFA page is throwing the following error:

Subscriber not configured properly. An exception has been thrown while trying to find subscriber's symmetric keys.

The data is invalid.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.