E-Mail Transmission Failure - SMTP Unable to relay recipient in non-accepted domain (Doc ID 2953514.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3.1 and later
Information in this document applies to any platform.

When a case report is transmitted through the SMTP configuration, the case transmission has a Failure message.

The email address configured is an external email address.

There are no errors logged in the log files.

The issue seems to be happening only for an external Email address

The report is transmitted to all internal email addresses without issues.

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In this Document

Symptoms

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