Unable to Complete CKTID Task Due to Error - "The circuits for this service request are not complete. Please complete (or reverse if the order has been cancelled) the required engineering before completing this task."
(Doc ID 2953833.1)
Last updated on JUNE 07, 2023
Applies to:
Oracle Communications MetaSolv Solution - Version 6.3.1 and laterInformation in this document applies to any platform.
Symptoms
Unable to complete the CKTID task. The error below below displays immediately after highlighting the task and selecting "Complete Task..." from the "Options" menu or "Complete Task(s)..." from the right-click pop-up menu.
Error text
The circuits for this service request are not complete.
Please complete (or reverse if the order has been cancelled) the
required engineering before completing this task.
The CKTID on row# <NBR> is violating the constraint.
The order number is <NBR>.
The Circuit ID is <EXCHANGE CARRIER CIRCUIT ID>.
Image of error
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |