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Dm_oracle Cores Dump When Restarted (Doc ID 2953983.1)

Last updated on JUNE 13, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On environment upgraded from Oracle Communications Billing and Revenue Management (BRM) 7.5 to BRM 12 PatchSet (PS) 4, customer is running a multischema system with 10 schemas, with each server running 10 dm_oracle and with dm_n_be=122.
Two chains are used, one for running batch apps (such as pin_bill_accts) and one for online calls (billing fulfillment and billing enquiries).
dm_trans_timeout is set to 60 for batch and set to 5 for online.

When shutting down processes for a chain by using pin_ctl stop, followed by "pin_ctl start" for the same processes (ie pin_ctl stop cm dm_oracle followed by pin_ctl start cm dm_oracle), most of dm_oracle backend processes generate core dumps. The frontend processes do not generate core dump files.

See the stack trace (all cores are the same):

The problem is that file system on which all these core files are generated is getting filled up, as the number of core files is high and they have a big size.


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