Wrong Validity And Missing Sub Balances After Bill Day Changed
(Doc ID 2954193.1)
Last updated on JUNE 08, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and laterInformation in this document applies to any platform.
Symptoms
When the DOM is modified, the future billing cycle length is also modified and the expectation is that the grant validity date is set accordingly
STEPS
-----------------------
1. set DOM = 1
2. create a customer A on 03/13/2023
2. run opcode PCM_OP_CUST_SET_BILLINFO to change DOM to 22 for customer A
3. create a subscriber B to pay by customer A
4. run the bill on the bill day
Actual Result for subscriber B:
======================
0 PIN_FLD_CYCLE_FEES ARRAY [1] allocated 20, used 8
1 PIN_FLD_CHARGED_FROM_T TSTAMP [0] (1678690800) Mon Mar 13 00:00:00 2023
1 PIN_FLD_CHARGED_TO_T TSTAMP [0] (1683961200) Sat May 13 00:00:00 2023
Expected Result for subscriber B:
========================
0 PIN_FLD_CYCLE_FEES ARRAY [1] allocated 20, used 8
1 PIN_FLD_CHARGED_FROM_T TSTAMP [0] (1678690800) Mon Mar 13 00:00:00 2023
1 PIN_FLD_CHARGED_TO_T TSTAMP [0] (1682146800) Sat Apr 22 00:00:00 2023 (which is PIN_FLD_ACTG_FUTURE_T)
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |