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Event Details In Blank For Matches Generated By Custom Matching Rules (Doc ID 2954825.1)

Last updated on JUNE 18, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Issue: It is noticed that alerts with matches generated by custom jurisdiction code 'NC' are no longer displaying the event details.

Step1: Create a new custom jurisdiction code "NC"
Step2: Create alerts with respect to jurisdiction "NC" in CS application
Step3: Open the alert and verify the events

Actual Behavior:
Events are not visible in alert summary screen

Expected Behavior:
Events should be visible in event summary screen

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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