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Unable To Login In Payment Tool (Doc ID 2956244.1)

Last updated on JUNE 20, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

On environment running Billing and Revenue Management (BRM) 12.0.0.4.0 on which SSL is not enabled, one has installed Payment Tool thick client on his Personal Computer (PC) and trying to start the client application.
When logging in to Payment Tool, the following error is popping up, even using correct user credentials.

Cause

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In this Document
Symptoms
Cause
Solution


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