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How to Get Sound Alerts To Work In Convergence When Using Weblogic? (Doc ID 2956301.1)

Last updated on JUNE 20, 2023

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.


On: Convergence with WebLogic

Sound alerts are not working in Convergence.
Alerts have been enabled by the user in Convergence via "Settings -> Global -> Sound Alerts" but there is no sound being emitted when receiving an email.

How can the sound alerts be configured so that a user is notified when a new email has arrived?


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