My Oracle Support Banner

Sending Validation Check Discrepancies to EDC Fail with 'Error fetching (external) webservice loc for study <STUDY_ID> (ORA-01403: no data found)' (Doc ID 2957280.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Data Management Workbench - Version 3.1.1.3 and later
Information in this document applies to any platform.

Symptoms

On Oracle Life Sciences Data Management Workbench (DMW) 3.1.1.3 version,

ACTUAL BEHAVIOR
---------------
A new discrepancy created from a Validation Check was changed from "Candidate, Needs DM review" to "Open, Send to EDC", with a blank TAG_NAME.


EXPECTED BEHAVIOR
-----------------------
It would be expected that the TAG_NAME to be set to ''Sent to EDC''.


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Update a Validation Check to trigger queries in 'Open, Send to EDC' status.
2. Submit the Validation Check.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.