Users Receives 'Field Name ClaimHistoryDetailGUID Does Not Have A Value' Message When Processing A Claim (Doc ID 2957383.1)

Last updated on OCTOBER 21, 2024

Applies to:

Symptoms

On : 11.3.1.18 version, Claims Activity

Following the deployment of OIPA v11.3.1.18,
users receives the following error when processing a Claim Benefit:

ERROR
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java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: Field Name ClaimHistoryDetailGUID does not have a value.
at com.adminserver.pas.uip.aspects.UipExtensibilityAspect.extendUipMethod(UipExtensibilityAspect.java:65)
at com.adminserver.pas.uip.PolicyActivityUip.processProcessAction(PolicyActivityUip.java:1019)
at com.oracle.pas.page.PolicyActivityPage.processProcessAction(PolicyActivityPage.java:63)
at com.oracle.pas.service.delegate.PolicyActivityServiceDelegate.processPolicyActivity(PolicyActivityServiceDelegate.java:87)
at com.oracle.pas.service.PolicyActivityService.processActivity(PolicyActivityService.java:56)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deploy OIPA v11.3.1.18.
2. Configure a Claim Activity that uses the AsClaim Table and CreateClaim ABR.
3. Process the Claim Activity.
4. Notice the HTTP Status 500 - Error - Field Name ClaimHistoryDetailGUID does not have a value.
5. If the CreateClaim ABR is removed, the error does not occur.

Cause

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