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Error "500 Internal Server error: CON-ERR-004 Failed retrieving Cognos configuration." When Accessing Report Studio in Native Studies on Edge and Chrome Browsers in Cognos 11.2.4 (Doc ID 2957908.1)

Last updated on FEBRUARY 15, 2024

Applies to:

Oracle Life Sciences InForm - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

Error "500 Internal Server error: CON-ERR-004 Failed retrieving Cognos configuration." when accessing Report Studio in Native Studies on Edge and Chrome Browsers in Cognos 11.2.4.

Cause

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In this Document
Symptoms
Cause
Solution
References

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