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Unable to Save the Characters Less then MaxLength to the LargeText Field with Error: "Exceeded maximum number of characters {Number1}. Your input contains {Number2} characters." (Doc ID 2958385.1)

Last updated on MARCH 20, 2024

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add characters less than the maximum number set for the large text field, below error message shows up and the LargeText field cannot be saved:

Exceeded maximum number of characters {Number1}. Your input contains {Number2} characters.





The issue can be reproduced at will with the following steps:

  1. Log into Java Client as admin user, and go to Admin tab > Settings > Data Classes > and open any Subclass, and go to User Defined Attributes > Page Three > Attributes: Page Three, and edit Large Text field, and set Visible: Yes, and MaxLength: 60000, and Save.
  2. Prepare a text file with less than 60000 characters. For example, create a text file with the copy of 600 lines of below text. Below text has 97 characters with spaces:
  3. Log into Web Client, and create the subclass object, edit Cover Page, and copy and paste the characters from the text file in step 1 to Large Text field, and Save.
  4. Gets the error in the Web Client window: "Exceeded maximum number of characters 60000. Your input contains 62401 characters." or "Exceeded maximum number of characters 60000. Your input contains 60603 characters."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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