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Real-time Alerts The Highlights Are Not Showing Up in CS (Doc ID 2958827.1)

Last updated on JULY 06, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Login as CSAnalyst 

Step 2 : Provide details and generate the real time alert

Step 3 : Check for highlight for the same alert.

Issue Encountered :

User reported issue that real time alerts highlights are not showing.

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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