When Sending Emails, Documaker Is Making The Body The HTML When That Property Is Unchecked
(Doc ID 2960097.1)
Last updated on JULY 12, 2023
Applies to:
Oracle Documaker - Version 12.6.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.6.4 version,
ACTUAL BEHAVIOR
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When sending emails, Documaker is making the body the HTML of the form, when the "Email Body" form property is unchecked. The PDF attachment is also happening (which is desired).
Customer only wants the PDF attachment, and there seems to be no way to turn off the HTML body portion.
It appears that Documaker is taking the same form and making it both the HTML Body and the PDF attachment.
EXPECTED BEHAVIOR
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Customer only wants the PDF attachment.
STEPS
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The issue can be reproduced at will with the following steps:
Send a email with a PDF attachment
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot send an email that only contains the PDF file.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |