Error When Importing Some E2B R2 Cases From The MHRA (Doc ID 2960555.1)

Last updated on DECEMBER 04, 2023

Applies to:

Goal

User receives error when importing some large E2B R2 cases from the Medicines and Healthcare products Regulatory Agency (MHRA).
These cannot be imported.

Upon attempting to upload them, Argus automatically rejects them.

For a certain imported case's xml the error message was: "System Error Error#: 5,Desc.: Contact your system administrator,Source: Relsys.Persistence.DataAccess Element: DRUGREACTIONASSES"

For another imported case's xml, the error message was: "System Error Error#: 5,Desc.: Contact your system administrator,Source: Relsys.Persistence.DataAccess Element: DUPLICATENUMB"


In particular the large files have a large concentration of incoming data in the duplicate source sections something like the following. Note the DUP#:

Is this to be expected from MHRA or is this an anomaly?
 

Solution

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