DMW Interface To Send Descrepancies Results In 'Sending discrepancies failed due to an incorrect..' Error Message (Doc ID 2961070.1)

Last updated on JUNE 25, 2024

Applies to:

Symptoms

 DMW (Data Management Workbench) interface to send discrepancies results in error message -> Sending discrepancies failed due to an incorrect InForm web service call. Check the values entered for the web service location in the InForm data model or in the Administration page. To see all values, select the web service and click the Modify icon.

Refer to screenshot below:

Event Logs show USER_LOCKED_RESPONSE:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="InForm" />
<EventID Qualifiers="32772">7424</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-07-11T05:06:18.1712464Z" />
<EventRecordID>4896230</EventRecordID>
<Channel>Application</Channel>
<Computer>d10271ckdx.iad.icprod.oracleindustry.com</Computer>
<Security />
</System>
<EventData>
<Data>TRUST OAM Authentication Module : USER_LOCKED_RESPONSE: User is locked.</Data>
</EventData>
</Event>

Cause

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