Write Off Processing Not Happening For Non Bill SA In 2.8 (Doc ID 2962081.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Symptoms

On: 2.8.0.0.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
Write Off Processing not happening for Non-Bill SA in 2.8

Scenario :
• Non-Bill SA has only 1 FT where Show On Bill = N
  This is what normally happens for HOLDING SAs in APS
  FT is created via Transfer Adjustment from Utility SA to HOLDING SA
  Adjustment Type is configured to not show on the bill
• FT has been swept on the bill
• Non-Bill SA is stopped

EXPECTED BEHAVIOR
-----------------------
Write Off Processing Should update for Non-Bill SA in 2.8

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. SA-type configuration
  a. Holding SA type (Non-billable SA)
  b. Electric Utility SA
2. Account id: XXXXXXX with Holding SA in stopped status and Electric SA in active status
Holding SA with balance and stopped status
3. Bill generated for 04/27 and the bill includes the Electric SA bill segment and
Holding SA adjustment included in the Bill.
4. WPM job executed with the processing date as 05/27. Holding SA still remains in
stopped status without debt balance getting transferred to Electric SA.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.