My Oracle Support Banner

Duplication In Record Display (Child Premises) (Doc ID 2962656.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

 

On : 2.8.0.0.0 version, ENV - Environment

Duplication in Record Display (Child Premises)

When going to the Parent Premise, and then viewing the Child Premises from Control Central/Premise Tree, or from the Parent Premise, and looking at the Premise Tree listed at the bottom of the page, if there are enough records that a user has to click to 'Get More' button, the first record displayed after clicking 'Get More' is the last record from the previous list prior to clicking 'Get More'. However, if a user goes to Premise Management and searches for the address, there are no duplicates displayed. Also, there are no duplicate records in the database. Is this a display issue?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.