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UIM GUI - Engineering Work Orders Link Fails (Doc ID 2963450.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Communications Unified Inventory Management - Version and later
Information in this document applies to any platform.


We are currently facing an issue with UIM gui. When Engineering Work Orders link is pressed we are getting a blank screen and the following.

"An unresolvable error has occured. Please contact your administrator for more information."

In logs we can see the following:

[2023-07-17T16:31:18.853+03:00] [WLS_UIM01] [ERROR] [] [] [tid: [ACTIVE].ExecuteThread: '39' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: user] [ecid: 839f5284-516f-49b3-abe5-fa9f90c8cda3-0001c7eb,0] [APP: oracle.communications.inventory] [partition-name: DOMAIN] [tenant-name: GLOBAL] ADFC-06014: An exception occurred when invoking a task flow finalizer.[[
oracle.adf.controller.activity.ActivityLogicException: ADFC-06014: An exception occurred when invoking a task flow finalizer.
Caused by: javax.el.ELException: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: Cannot instantiate class ''.

What needs to be done?


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