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Convergence On Weblogic Does Not Forward Request to a Non-Default SSL Port Behind an External Load Balancer (Doc ID 2964435.1)

Last updated on JULY 16, 2024

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.

Symptoms

On: Oracle Communications Convergence 3.0.3.2 version and WLS 12c

In a particular scenario, there was a requirement for an external Load Balancer (LB) configuration for Convergence on Weblogic. In this scenario, when a user tries to access the Convergence URL, it goes to the base port (non-ssl) NNNN and the LB is not able to resolve it.

Example:

https://example.com

When trying to access it, it is going to:

https://example.com:<PORT NNNN>/iwc...

But, it should actually open as:

https://example.com/iwc...     <------- the internal non-ssl port NNNN should not be there




Changes

The LB is configured with:

Cause

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