Family Name Rule Not Hitting For Alerts in CS (Doc ID 2964452.1)

Last updated on AUGUST 03, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Steps to reproduce :

Step 1 : Send the request with family name populated.

Step 2 : Click on scan and investigate.

Step 3 : Check if the alert generated with family name rules.

Issue Encountered :

User reported that system is not generating alerts with family name rule.

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In this Document

Symptoms

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