My Oracle Support Banner

ALM and FTP Screens Encounter Internal Server Error After Applying Patches (Doc ID 2964798.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.0.7.4.0 and later
Information in this document applies to any platform.
Oracle Financial Services Enterprise Performance Management (EPM)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Analytical Applications Reconciliation Framework (GL RECON)

Symptoms

On 8.0.7.4.0 version, when attempting to access some ALM and FTP screens, the following error occurs after applying the following patches:

DIH-8.0.7.3.0 Maintenance Release; GL-8.0.7.0.6 One-Off Patch; FSDF-8.0.7.0.4 One-Off Patch

ERROR

Internal Server Error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.