Standard Comments Are Not Showing Up In Assign And Evidence Pop-up (Doc ID 2964820.1)

Last updated on AUGUST 04, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

The standard comments mapped to the Case type are not available in Assign and Add evidence pop-up. However, they show up in Take Action standard comments drop-down. Because necessary configuration was missing.

Solution

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In this Document

Goal

Solution

References

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Standard Comments Are Not Showing Up In Assign And Evidence Pop-up (Doc ID 2964820.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!